Shipping policy

We dedicate this time to perfecting a high-quality tribute worthy of your pet's memory. The BondWithPet team will personally guide you through the modeling phase, communicating directly to ensure we capture your vision perfectly. Once your order is dispatched, a tracking notification will be sent to you directly.

Delivery Time Expectations

Delivery timelines vary by product type.

For custom pet figurines

Response time: within 24 hours
Delivery time : 12-15 workdays 


For custom pet accessories

Response time: within 24 hours
Delivery time : 8-12 workdays 

Delivery timeframes are estimates and may vary due to logistics carrier delays, customs clearance, incomplete delivery information, regional accessibility, public holidays, and other unforeseen circumstances.
Once shipped, tracking information will be emailed to the customer.

Shipping Regions

Bondwithpet currently serves worldwide.